Contact information
Contact Haven & Co.
We're happy to help with questions about your order, products or returns.
Email: [adepojujohn435@gmail.com]
Response time: [e.g. "We aim to reply within 2 working days"]
Business details
Haven & Co.
[Your real business address, or city and country]
Before you email, please include:
- Your order number
- The email address used for the order
- Photos if your item arrived damaged, faulty or incorrect
Order and delivery questions
Once your order ships, you'll get an email with tracking. You can also use our Track Your Order page. UK delivery is free, and most UK orders arrive within 7-12 business days of payment. See our Shipping Policy for other countries and Express options.
Returns and refunds
You can request a return within 30 days of delivery. Please email us before sending anything back. Items must be unused and in their original packaging. For change-of-mind returns, the customer pays return postage. If your item is faulty, damaged or incorrect, contact us within 30 days and we'll offer a replacement or full refund and cover the return shipping. Full details are in our Returns & Refund Policy.